Refund Policy

Cancellation Rights

You have the right to cancel your order within 14 days without providing any reason. The cancellation period runs from the date on which the goods are received or taken possession of by you or by an appointed third party.

Digital Products

As e-stamp papers are government-issued digital documents, they cannot be returned or exchanged once issued. Please ensure all details — state, denomination, party names, and purpose — are correct before placing your order.

Refund Eligibility

Refunds are considered in the following cases:

• The order was not delivered within the stated timeframe
• A technical error on our platform caused an incorrect stamp to be issued
• The order was cancelled within the 14-day cancellation window (for physical goods)

Products eligible for return must be:

• In original packaging
• Not personalized or made to your specific requirements
• Not perishable or expired
• Not inseparably mixed with other items after delivery

Refund Process

We will process your refund within 14 days of receiving the returned goods or confirming eligibility. Refunds are made using the original payment method at no additional cost to you.

For digital order issues, contact us within 24 hours at sglawindia@gmail.com or +91-9442617229 with your order details. Refunds, if applicable, will be processed within 5–7 business days.

Return Shipping

For physical returns, customers bear responsibility for return shipping costs and risks. We recommend using an insured, trackable mail service. Refunds cannot be issued without proof of received returns or actual receipt of goods.

Returns should be sent to:

No. 86, Convent Street, Nellithope, Puducherry, India – 605005

Service Fees

Convenience and processing fees are non-refundable once an order has been processed.

Contact Us

For refund queries, please contact us at:

• Email: sglawindia@gmail.com
• Phone: +91-9442617229